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The FTC Announced Its Annual Top 10 Complaint Categories list

The categories in the 2012 Annual Report are important as they typically portend future FTC scrutiny and enforcement for businesses in such areas.

Last year marked the most complaints the agency has received - in excess of 2,000,000. The categories in the 2012 Annual Report are important as they typically portend future FTC scrutiny and enforcement for businesses in such areas.

                                                         

Number           

Percent          

Debt collection

199,721

10 percent

Banks and Lenders

132,340

6 percent

Shop-at-Home and Catalog Sales

115,184

6 percent

Prizes, Sweepstakes and Lotteries

98,479

5 percent

Impostor Scams

82,896

4 percent

Internet Services

81,438

4 percent

Auto-Related Complaints

78,062

4 percent

Telephone and Mobile Services

76,783

4 percent

Credit Cards

51,550

3 percent

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